​Culture Crossroads (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information obtained through www.culture-crossroads.com (“Website”) and any related services, content, functionality, forms, email, text, or other electronic communications.​

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By accessing or using this Website, whether as a guest or a registered user, you consent to the data and privacy practices described below. If you disagree, please discontinue use of the Website and Services.

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1. Children’s Privacy

This Website is intended for persons 18 years or older.
We do not knowingly collect data from minors. If we become aware of such data, it will be deleted promptly.

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2. Information We Collect

A. Personal Information You Voluntarily Provide

Examples include (but are not limited to):

• Full Name (first and last)

• Email address

• Phone number

• Professional background or goals (optional)

• Consultation or inquiry form submissions

• Client intake or assessment responses

• Payment information (processed by third-party providers)

 

B. Automatically Collected Data (via Website Use)

• IP address

• Browser & device information

• Pages visited and time on site

• Cookies & tracking data

• Approximate geographic location (non-precise)

 

C. Client Service-Related Data

If you become a client, speech, communication, or training-related information may be collected solely to plan, deliver, and track your training progress.

 

3. How We Use Your Information

We may use your information to:

• Communicate and respond to inquiries

• Process payments and manage appointments

• Deliver and improve training, coaching, and supplemental materials

• Provide technical and customer support

• Improve Website and service experience

• Send administrative updates, receipts, and policy notices

• Comply with legal obligations

 

We do not sell or rent your personal information.

 

4. Cookies & Tracking Technologies

We may use cookies, analytics, and similar technologies to:

• Improve site performance

• Enhance navigation and personalization

• Monitor and analyze usage for service improvements

 

You may modify browser settings to refuse cookies; however, some features may not function properly.

 

5. Data Security

Please be aware that transmitting information over the internet involves inherent risks. While we take reasonable measures to safeguard your personal information, we cannot ensure the security of personal information submitted to our Website. Any transmission of personal information is undertaken at your own risk. We are not liable for any unauthorized access to privacy or security protections on the Website.

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The protection of your information also depends on the steps you take. If you use a password to access certain areas of our Website, you are responsible for keeping it confidential and should not share it with others.

 

6. Data Sharing & Third-Party Providers

We may share data only with trusted service providers who assist with:

• Website hosting

• Scheduling & booking systems

• Email or communication platforms

• Secure payment processing

• Cloud-based file storage

 

Disclosure may also occur when required by law, subpoena, court order, or regulatory request.
We will never sell personal data to advertisers or data brokers.

 

7. Email Opt-In & Marketing Policy

A. Consent-Based Messaging

By submitting a form, subscribing via a signup box, registering for a consultation, downloading materials, or engaging with digital resources, you may be added to the Culture Crossroads email list.
You may receive messages related to:

• Appointment or program information

• Educational materials, tips, or resources

• Announcements or updates

• Program or service offers

• Surveys and feedback requests

 

You will not be subscribed to marketing communications unless:

1. You voluntarily opt-in, and

2. You provide valid, affirmative consent (e.g., checking a box or submitting a subscription form).

 

B. Unsubscribe/Opt-Out

You may unsubscribe from promotional or educational emails at any time by:

• Clicking the “unsubscribe” link within the email, or

• Contacting us directly at the email listed in Section 16

 

Please note:

• Unsubscribing from marketing emails does not affect transactional or service-required emails (e.g., receipts, schedule confirmations, policy notices, or coaching-related communication).

 

8. Payment Processing

Payments may be processed through industry-recognized encrypted systems (e.g., Stripe, PayPal, online booking platforms). We do not store or access full credit card numbers.

 

9. Data Retention

Information will be retained only as long as necessary to:

• Provide services

• Fulfill legal, tax, or regulatory requirements

• Maintain operational business records

 

Client records may be kept for up to 7 years, unless deletion is legally required or requested when permissible.

 

10. Third-Party Links

Our Website may contain links to external sites.
We are not responsible for the content, policies, or security of third-party websites.

 

11. International Users

The Website is operated from the United States. If you access the Website from outside the U.S., you understand that your data may be transferred to, stored in, and processed in the U.S. or other jurisdictions that may not offer equivalent privacy protection.

 

12. GDPR (European Union, United Kingdom, and Switzerland)

If you are located in the EU, UK, or Switzerland, the following rights apply under the General Data Protection Regulation (GDPR):

A. Legal Bases for Processing

We may process your data under one or more of the following lawful bases:

• Your Consent

• Performance of a Contract

• Legitimate Business Interests

• Compliance with Legal Obligations

 

B. Additional Data Subject Rights

You may have the right to:

• Request access to your personal data

• Request correction or deletion (right to be forgotten)

• Object to or restrict data processing

• Request data portability

• Withdraw consent at any time without affecting prior processing

 

C. Cross-Border Data Transfers

By submitting personal data to us, you acknowledge and consent to its transfer to the United States.

We collect only the information that is reasonably necessary to enter into and fulfill a contract with you. We will not require you to agree to unnecessary data processing as a condition of doing so. If you have concerns, you may contact your regional data protection authority in addition to contacting us directly.

 

13. CCPA/CPRA (California Consumer Privacy Rights)

This section applies to all users who are California residents, in compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

 

A. Rights Available to California Residents

If you reside in California, you may have the right to:

1. Know what categories of personal information are collected, used, stored, or disclosed.

2. Access and request a copy of your personal information.

3. Correct inaccurate personal information.

4. Request deletion of your personal information (unless legally required or exempt).

5. Opt-out of the sale or sharing of personal information (note: we do not sell or share personal information for advertising or data brokering).

6. Limit the use of sensitive personal information, if applicable.

7. Not experience discrimination for exercising your privacy rights.

 

B. Categories of Personal Information We May Collect

As defined by CCPA/CPRA, categories may include:

• Personal identifiers (e.g., name, email address)

• Internet or device activity data

• Professional or demographic information (optional)

• Audio or video materials used for coaching services

• Payment-related data processed by third-party providers

 

C. Data Disclosure

Personal information may be disclosed only to trusted service providers for business purposes and not sold or shared for behavioral advertising.

 

D. How to Submit a CCPA/CPRA Privacy Request

California residents may exercise privacy rights by emailing us. You may be asked to verify your identity before any data access, correction, or deletion request is processed.

 

E. Response Timeline

Requests will be reviewed and responded to within 45 days, with a possible extension of an additional 45 days if reasonably required.

 

14. Your Rights & Choices

You may have the right to:

• Request access, updates, or corrections

• Request deletion (where permitted by law)

• Limit marketing communications

• Withdraw consent for optional communications

 

Contact information is provided in Section 16.

 

15. Changes to This Policy

This Privacy Policy may be updated periodically.
Updates will be reflected with a revised “Last modified” date.

 

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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Culture Crossroads
Website: https://www.culture-crossroads.com

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Last modified: November 19, 2025